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GENERAL QUESTIONS
IF THE GOODS ARE DELIVERED TO THE CUSTOMER IN PERSON, PLEASE INSPECT ON THE SPOT. IN THE EVENT THAT THE CUSTOMER IS UNABLE TO BE PRESENT FOR THE DELIVERY, PLEASE APPONIT A THIRD PARTY TO ACCEPT THE GOODS AND INSPECT. IF ANY THAWING IS NOTICED, PLEASE TAKE PHOTOS AND UPLOAD THEM TO OUR CUSTOMER SERVICE. IF IT IS DETERMINED THAT THE ISSUE WAS CAUSED BY US, WE WILL ARRANGE FOR AN ADDITIONAL DELIVERY OR REFUND.
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